Stewart Business Systems
  • Service
  • Parsippany, NJ, USA
  • Full Time

Stewart Business Systems is a subsidiary of Xerox. We are the elite sales and service provider of digital document imaging solutions for the entire state of New Jersey and eastern Pennsylvania. We're a locally run company trusted by the region's businesses since 1959 and now have the backing of a Fortune 500 company, Xerox. We're headquartered in Burlington, New Jersey and have offices in Princeton, Clifton, Brick, NJ; as well as Philadelphia and Willow Grove, PA. We offer extensive product and service training, strong benefits, competitive compensation, and a positive working environment.

We are seeking skilled printer repair technicians. A+ Certification is a plus.

• Maintain and repair printers at customer locations
• Troubleshoot/diagnose printer problems in a connected environment
• Interact with external customers for the purpose of determining service needs on equipment and ensuring overall customer satisfaction with the service performed
• Install all manufacturer mandated equipment modifications and updates on assigned equipment
• Process required paperwork associated with service of equipment
• Maintain and manage own parts inventory
• Perform other related duties as required

• High School diploma required
• Minimum of 1 year in a service role repairing printers. A+ Certification is a plus. HP printer experience is a huge plus.
• Technical knowledge typically gained through completion of technical school and related experience
• Hardware/software troubleshooting
• Connectivity experience a plus
• Installation experience
• Ability to read and comprehend written technical information in the form of technical manuals, parts books, and relevant publications
• Interpersonal skills and professional verbal communication skills
• A relatively high level of analytical ability to identify solutions to human, technical, or administrative problems
• Valid driver's license, insurable driving record, and own vehicle
• Strong organizational skills

Physical Demands/Working Conditions:
• Ability to work under stress/pressure to meet deadlines and financial objectives
• Ability to move frequently walk, stoop, bend, squat, and kneel
• Ability to lift tool cases and assorted service-related tool weighing 25 to 50 pounds
• Ability to travel to customer sites, offsite meetings, company-related functions, etc., on short notice

Stewart Business Systems
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