Stewart Business Systems
  • Service
  • Burlington, NJ, USA
  • Full Time

Stewart, a Xerox Company, is one of the Delaware Valley's largest and most respected business technology consultancy firms specializing in digital office technology. Headquartered in Mount Laurel, New Jersey, our footprint extends to six (6) local offices in the New Jersey, Eastern Pennsyl­vania and Northern Delaware areas. 

We sell and support office solutions that enhance daily productivity and help reduce costs. From our SBS360 Assessment methodology, cutting-edge Xerox technology, managed print services, value-added Software and Stewart's Signature Service, Stewart's mission is to help organizations excel by fully optimizing their document workflow. 

Backed by world-class products from Xerox, Stewart provides customers with the best of both worlds the national resources and strength of Xerox and the agility of locally managed services and support teams.

We offer extensive product and service training, excellent benefits, competitive compensation, a positive working environment, and development opportunities.

EOE.  Qualified women and minorities encouraged to apply.

  • Accurately enter customers' supply orders placed by phone, email, or online chat
  • Using database, verify customer is under contract for supplies
  • Verify critical customer information such as name, address, phone number, etc. Update as needed and communicate update to other departments.
  • Interface with shipping department to ensure timely delivery of customer supplies
  • Communicate call concerns to management
  • Print and mail customer invoices
  • Distribute department invoices
  • Process credit invoices as requested by accounting department
  • Run reports and track status of unprocessed order
  • Process Federal Express shipments when necessary

 

Qualifications:  

  • Minimum of 6 months of call center experience
  • Proficiency in database management and data entry
  • Ability to type 45 words per minute
  • Ability to multi-task (type and talk)
  • Proficiency in Microsoft Office applications (Word, Outlook, Excel)
  • Desire to provide exceptional customer service to both internal and external customers
  • Excellent organizational skills and attention to detail
  • Personal drive and internal motivation toward high achievement
  • Demonstrated flexibility and adaptability
  • Ability to work overtime during end of month and other peak periods

 

Stewart Business Systems
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